Better Business Writing


Create more engaging presentations, more actionable e-mails and more persuasive memos. The need for sharp writing skills in business is greater today than ever before. We're surrounded by mountains of text on our virtual and actual desktops every day. Learn how to choose the most powerful words and write the most effective documents to give yourself a much needed edge.



Part 1: Back to the Basics

  • Mastering Spelling, Punctuation, and Usage
  • Six Tips for Better Spelling
  • Punctuation Pointers

Part 2: Choosing Your Words Carefully

  • Sharpening Your Writing Style
  • Deleting (Unnecessary) Redundancies
  • Forming Parallel Construction
  • Recognizing Clichés
  • Avoiding Sexist Language

Part 3: Improving Your Business Writing

  • Strengthening Your Memos
  • Using Email Effectively
  • Ten Tips for a Better Memo
  • How to Begin

Part 4: Writing for Special Circumstances

  • Special Kinds of Business Writing
  • Conveying Bad News Tactfully
  • When the News Is Especially Sensitive
  • Writing Persuasively
  • Using the Motivated Sequence Outline

Part 5: Know Your Audience

  • Identifying Communication Styles
  • Writing to Specific Styles
  • Ten Techniques for Effective Communication
  • Voluntary Learning Contract

Duration (in days)