Frequently Asked Questions…

Q. How is the training offered?

ExecuTrain of Ontario’s primary business is instructor-led classroom education. However, ExecuTrain also offers customized private sessions, mobile classroom for your location.

Q. How do I arrange training?

Contact ExecuTrain at (909) 483-7610. They can assist you in determining the most appropriate training method for your schedule and budget.

Q. What do I need to bring to class?

All course materials are included in the cost of your class. You may want to bring a jacket for your comfort. Although classroom temperatures are regulated, they may fluctuate during the day.

Q. How big is the class?

ExecuTrain of Ontario’s maximum classroom size is 18. This small class size promotes more personalized interaction with the instructor.

Q. Will I be able to practice?

Each course contains self-paced lab exercises used throughout the day to build your confidence and enhance your learning while the instructor is present.

Q. What time does class begin and end?

ExecuTrain classes begin at 8:30 a.m. and end around 4:30 p.m. Each student registered for a class will receive a course confirmation by email for specific details. In fairness to all students in the class, anyone arriving after 8:50 a.m. will need to be rescheduled for another class date. Late cancellation / rescheduling fees do apply.

Q. Will there be a lunch break?

During the day, there will be a 15-minute break in the morning and the afternoon. The lunch break will be from 12 p.m. to 1 p.m. Coffee and tea are available free of charge in our break area throughout the day.

Q. How should I dress?

Casual dress is acceptable for your comfort.

Q. Do I need to register in advance for a class?

Seating in each class is limited. To ensure your reserved seat and materials for class, please register prior to the course date. Registrations can be sent via e-mail or by phone (909) 483-1670.

Q. Where is ExecuTrain of Ontario located and what accommodations are close by?

ExecuTrain of Ontario is located at 3200 E. Inland Empire Blvd. Ontario CA 91764. We are within driving distance of the Ontario Mills Mall and restaurants. We have a lunch area with Refrigerator, Microwave, etc… to accommodate your own lunch within the premises.

Q. What is ExecuTrain’s cancellation and rescheduling policy?

To protect the integrity of our schedule no refunds will be issued for class cancellations outside of the policies outlined below. ExecuTrain reserves the right to cancel or postpone a class due to low enrollment at any time. If a class is cancelled, students will be notified via telephone and registration fees will be refunded in full. Should you need to reschedule a class, please contact our office three business days prior to your scheduled class date. Should you need to reschedule an Expert Topic or Technical class, please contact our office 10 business days before your scheduled class date. There is a late cancellation charge per person, per day. If you have confirmed a class date and do not show you will be charged the full price of the class.

Q. What if I need to take a class and it does not appear on the schedule?

All ExecuTrain classes are offered according to our client demand. For information regarding upon demand classes, please call us at (909) 483-1670.

Q. What if the class that I want to take is full?

If a particular class is full, we can add your name to the Priority List and call you if a space becomes available. Also, additional class dates are added throughout the month according to demand.

Q. How do I find out what I will be taught during a class?

To receive information on the contents of any particular class, course outlines are available and can be obtained through your account manager or on our website at www.executrain.com.

Benefits you can count on:

  • Expert, patient, certified instructors!
  • Small, hands-on classes!
  • One student per computer!
  • Ample practice time!
  • Free step-by-step manual!
  • Certificate upon completion!
  • No hidden costs!
  • Vendor-authorized training!
  • On-site training available!
  • Company/group discounts!
  • Free phone and email support!

We offer comprehensive, customer-focused solutions that incorporate desktop applications training, IT professional certification, online learning, business skills training, learning management systems, custom solutions, management training, training outsourcing, room rentals and project management services.

We, are active partners in the transformation of the Inland Empire.
Executrain of the Inland Empire is WBE/MBE/SBE certified.